Add remove programs not starting

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.

For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:. The installation program may detect that this program is already installed on your computer and provide an option to uninstall it. This folder may contain an uninstall program that you can run to remove the program you previously installed on your computer.

Note that these folders are usually hidden, and that you may need to configure Windows Explorer to view hidden files and folders. To do so, right-click Start, click Explore, click Options on the View menu, and then click Show all files. Note that if the DisplayName value is longer than 32 characters, it is not displayed.

On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.

You might also click on the KB article number below and see if the following KB article will help with your issue. I don't know if there is any way to download the program again and try reinstalling it, but anything would help. In the KB article, it states if the article doesn't help, then an In-Place upgrade would be the next step. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Often, a program starts automatically because of a shortcut in the Startup folder in the Start menu. The program may also run automatically from a registry entry. To remove programs from automatic startup, follow these instructions in order. After completing each set of steps, reboot your device to see if the problem is fixed. If necessary, you can then continue to the next set of instructions.

If a shortcut you want in the Startup folder is pointing to the wrong program, correct it as follows:. Or if you use another antivirus software program, check their virus protection options.

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